In this overview video, you will learn how to create your first Virtual Agent, how to create a custom topic (a dialog you author), how to test your topic in real-time, and how to deploy your Virtual Agent to a test website that shows you how it will look from your end user's perspective.
Get started with Microsoft Dynamics 365 Virtual Agent for Customer Service: https://go.microsoft.com/fwlink/?linkid=2093067
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