Discover how Dynamics 365 for Field Service makes it easy for customers to schedule a service, monitor the progress of their request, and accelerate resolution. Dynamics 365 for Field Service provides clarity and transparency at every step of the process when a customer calls for help. From letting customers know their request for service has been received, to providing specific details on which technician is being dispatched and when his or her arrival can be expected, to follow-up details, and to providing confirmation when the problem is resolved.
Learn more: https://dynamics.microsoft.com/field-service
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